We use only the finest ingredients that will promote your pet’s wellbeing, maintain their energy and help them glow with a sense of overall health. Artificial flavors, preservatives and other chemicals are never included in our foods. Instead, we select a small number of pure, authentic ingredients that are brimming with the nutrients your pet needs to thrive. Our ingredient selection process is rigid, uncompromising and detailed. We believe in food that is safe. We believe in food you can trust.
Fast Shipping with Professional Packaging
We are able offer many shipping options thanks to our long-term partnership with UPS FedEx DHL. Our warehouse staff is highly trained and will pack the items according to our exact and precise specifications. Your items will undergo a thorough inspection and be securely secured prior to being delivered. Every day, we send thousands of packages to customers from all over the world. This is an indication of our commitment to be the largest online retailer globally. Both Europe as well as the USA have warehouses and distribution centres.
It is important to note that orders with more than one item are given a processing time according to the particular item.
We will thoroughly inspect all products before they are shipped. The majority of orders will be delivered within 48 hours. The expected delivery time is 3 to 7 days.
Returns
We do not control the inventory in our factory and warehouse. The actual stock can change at any moment. You may not receive your purchase after it's been placed.
Our policy runs for 30 days. Unfortunately, if 30 days have passed since you purchased your product, we are unable to give you a refund or exchange.
You can only return an item when it's unopened and in the same state as when you received it. It must also be in the original packaging.
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